Privacy Policy
1. Introduction
Executive Exteriors (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with us, including through our website (www.exeext.com), by phone, email, or in person.
2. Business Information
| Company Name | Executive Exteriors |
| Dallas Office | 15851 Dallas Pkwy Suite 600, Addison, TX 75001 |
| Augusta Office | 2148 Central Ave, Augusta, GA 30904 |
| Website | www.exeext.com |
| info@exeext.com | |
| Phone | 844.388.7663 |
3. Scope of Policy
This policy applies to all personal information collected from customers, potential customers, and website visitors in connection with our roofing and exterior services, including emergency requests and business correspondence.
4. Information We Collect
4.1 Categories of Personal Information
- Contact Information: Name, phone number, email, mailing and property address
- Project Information: Property details, service requests, project descriptions, photos, insurance info (if applicable)
- Financial Information: Billing address, payment method, insurance claim details (if applicable)
- Communication Records: Phone/email records, appointment schedules, customer service interactions
4.2 How We Collect Information
- Direct communication (phone, email, in-person)
- Service contracts and project requests
- Emergency service calls
- Referrals from customers or business partners
- Note: Our website does not currently use cookies or tracking technologies
5. How We Use Your Information
- Service Provision: To deliver roofing, exterior, and metal fabrication services, schedule appointments, prepare estimates, and manage contracts
- Business Operations: Customer support, quality assurance, warranty, record keeping, and legal compliance
- Communication: Responding to inquiries, providing updates, sending reminders, and (with consent) marketing communications
6. How We Share Your Information
| Recipient Type | Purpose/Context |
| Subcontractors | To complete your project |
| Material Suppliers | For product delivery and coordination |
| Insurance Companies | When processing claims |
| Financial Institutions | For payment processing |
| Legal/Regulatory | To comply with laws, court orders, or protect rights |
We do not sell or share your personal information for marketing purposes. If this changes, we will update this policy.
7. Data Retention & Disposal
- Active Projects: Retained for project duration plus 7 years (for warranty/legal)
- Financial Records: Retained for 7 years (tax/business regulations)
- Marketing: Retained until you opt out or request deletion
- Disposal: Secure deletion of digital files, shredding of physical documents
8. Data Security
- Physical: Secure offices, locked cabinets, secure disposal
- Digital: Password-protected systems, encryption, regular updates, limited access
- Employee Training: Regular privacy/security training, confidentiality agreements
9. Your Privacy Rights
9.1 California Residents (CCPA/CPRA)
- Right to know, delete, correct, and opt out (we do not sell/share data)
- Right to non-discrimination
9.2 EU Residents (GDPR)
- Right to access, rectify, erase, restrict, data portability, and object
9.3 Exercising Your Rights
Contact us at:
- Email: feedback@exeext.com
- Phone: 844.388.7663
- Mail: Executive Exteriors, Attn: Privacy Officer, 15851 Dallas Pkwy Suite 600, Addison, TX 75001
We will respond within 45 days or as required by law.
10. Cookies & Tracking
- Current: No cookies or tracking technologies are used on our website.
- Future: If this changes, we will update this policy and provide notice/consent options.
11. Marketing Communications
- Consent: We may send marketing communications if you consent or have an existing relationship.
- Opt-Out: You can opt out at any time by contacting us or using unsubscribe links.
12. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect information from children under 16. If we learn we have, we will promptly delete it.
13. International Data Transfers
We primarily operate in the U.S. If we transfer data internationally, we will ensure appropriate safeguards are in place.
14. Policy Updates
We may update this policy periodically. Material changes will be communicated via website notice or email. The “Last Updated” date will always be shown at the top.
15. Contact Information
Privacy Officer
Executive Exteriors
15851 Dallas Pkwy Suite 600
Addison, TX 75001
Email: feedback@exeext.com
Phone: 844.388.7663
16. Legal Basis for Processing (GDPR)
- Consent, contract, legal obligation, or legitimate interests as appropriate.
17. Dispute Resolution
If you have unresolved concerns, you may contact your state Attorney General, relevant data protection authority, or seek legal counsel.
Summary:
This privacy policy ensures Executive Exteriors is transparent, legally compliant, and respectful of your privacy.
For questions or to exercise your rights, please contact us.
Last Updated: January 20, 2026